Travel Information

THIS IS THE INFORMATION YOU NEED TO KNOW IN ADVANCE ABOUT ENTERING AND LEAVING THE REPUBLIC OF CUBA

-CUBA ENTRY REQUIREMENTS

• All visitors to Cuba must complete an entry form officially known as the D'Viajeros Form.

• D'Viajeros Form https://www.dviajeros.mitrans.gob.cu/datosPersonales

• A passport valid for at least six months beyond the date of entry.

• Travelers to Cuba must present a valid passport.

• Tourist visas are also required for all visitors.

• Upon entering Cuba, travelers must provide proof of their accommodation “reservation info”.

• Accommodation reservation is strongly recommended. Some travelers have been asked to show proof of lodging during visa application or upon arrival.

• Health Insurance.

• Round-trip plane ticket.

-VISA

• To apply for the visa online in advance https://evisacuba.cu/en/inicio

-LIST OF DIPLOMATIC MISSIONS IN CUBA

• Embassy List https://www.embassy-worldwide.com/country/cuba/

-CUBA'S OFFICIAL CURRENCY

• CUP - Peso Cubano

• Currency Exchange "CADECA" https://www.cadeca.cu/en

-FOREIGN CURRENCIES

• USD and EUR

-HOW TO GET A PHONE LINE DURING YOUR STAY IN CUBA

• https://suenacuba.com/tourist_sim_card_cuba_buy

-IMPORTANT PAYMENT NOTICE

• Please note that public establishments and public services do not accept credit card payments. All transactions must be made using one of the following currencies:

• CUP (Cuban Peso), USD (United States Dollar), EUR (Euro)

-MEDICAL FACILITIES FOR TRAVELERS

• Cira Garcia Central Clinic

• Located at: Calle 20 # 4101 esq. a Av. 41 Miramar, La Habana, Cuba

• Phone: +53 7 2042811

• Clinic Location https://maps.app.goo.gl/exjKdTa4k7QNHbMK7

-EMERGENCY NUMBERS

• #104 - Ambulances

• #105 - Fire brigade

• #106 - Police

• #107 - Rescue

-BOOKING POLICY

• No upfront payment is required.

• Complete the booking process.

• Once the booking is completed, we will send an email with the booking details.

• The traveler must submit the required information “copy of flight ticket, copy passport and copy of visa” via email to reservations@gotohabana.com and include the booking number.

• After we receive the requested documents, your reservation will be confirmed by email.

• The traveler has 24 hours to submit the documents. If not received within this period, the reservation will be canceled.

-CANCELLATION POLICY

• Free cancellation up to [72 hours] before check-in.

• All cancellations must be submitted in writing—either through the platform, via email, or by using the designated cancellation link.

• To maintain a fair and reliable booking experience for all users, repeated, excessive, or abusive cancellations—determined at our sole discretion—may lead to permanent suspension of your access to our reservation platform. If banned, you will no longer be able to log in, make bookings, or use the site for future reservations.

-RENTAL POLICY & RULES

• Guests are responsible for any damage caused to the property during their stay.

• Illegal activities, including the use of prohibited substances or solicitation, are strictly forbidden.

• The rental porperty or hostal room must not be used for gatherings with unregistered guests without prior approval from the host.

• Guests are encouraged to respect Cuban customs, traditions, and laws during their stay.

• Be courteous and respectful to neighbors and residents at all times.

⚠️ DISCLAIMER

• At GoToHabana.com, we are committed to providing memorable and enjoyable travel experiences in Cuba. However, by using our website and booking services, guests acknowledge and accept the following:

• Accidents & Injuries: GoToHabana.com shall not be held liable for any accidents, injuries, or medical issues that may occur during your stay or while participating in any activities or services booked through our platform.

• Guest Belongings: Guests are solely responsible for their personal belongings. We do not accept responsibility for lost, stolen, or damaged items, whether on the property or in transit.

• We encourage all travelers to take appropriate precautions and consider travel insurance for added peace of mind. By confirming your booking, you agree to these terms.

• The property [Apartment /Hotel /Hostel] owner is solely responsible for the condition, safety, and legality of the property.

• The Company “www.gotohabana.com” acts solely as an intermediary for property promotion and reservation management, and all payments will be collected directly by the property’s front desk or landlord.

 Travel to Cuba...